As you drive around, have you noticed those “Covid Hero” signs?
“A Hero Lives Here!”
“Thank you Essential Workers!”
“Thank you First Responders!”
“Thank you Healthcare workers!”
“Some Super Heroes Wear Scrubs.”
Wouldn’t it be nice if someone put out a sign that read, “AV Heroes Work Here.”
I mean really, think about it. What you and your team have pulled off is nothing short of miraculous. I have higher ed customers who only two months ago were informed they were responsible for providing the needed technology to allow remote access to every classroom on campus- and oh, by the way, the available budget was far less than anything ever attempted before. In fact, the Covid pandemic has placed demands on you in ways you could not possibly have imagined just a few months ago – certainly in ways you couldn’t have imagined when you sat around planning your budget allocations for 2020!
One customer summed it up this way: “Being an AV Manager right now is like riding a bike. Except the bike is on fire. And you’re on fire. And everything is on fire. And you’re in Hell!”
But you know what? You did it. One of our customers bought 800 Huddly cameras. Another bought 300 Shure lapel mics so professors would not have to share. Another upgraded 200 classrooms. And today, many of them are up and running despite the obstacles.
Orders like this were happening all across the country – and that put an enormous strain on the supply chain. Our suppliers deserve a lot of credit too. Many put on extra shifts to accommodate the demand. One manufacturer converted office space into a product assembly line. I personally know of one manufacturer who shipped an order overnight at their expense – just to assure the customer received the product in time.
For Dobil’s part, the entire technical staff deserve an “AV Heroes Work Here” sign. We engineered technical solutions, we installed distance learning and corporate videoconferencing systems. We worked crazy hours – evenings, weekends – whatever it took to meet our customers’ required completion dates. All the while we were navigating constantly changing Covid compliance procedures and mandatory shutdowns. I don’t know if you know this, but throughout the initial Covid shutdown, Dobil techs fabricated equipment racks in their basements and living rooms. It is that kind of “can do” culture that has allowed Dobil to excel throughout the years. Gosh, I’m proud of you guys.
So to our customers, I want to thank you for all you have done and continue to do to support your organization’s Covid response. I want to thank you for allowing Dobil to be part of your Covid technical solution. But most of all, I want to thank you for being an AV Hero.
I hope you get an “AV Hero Works Here” sign in front of your office. Though, I think a better sign would read, “AV Technicians Work Here.
John Williams is a Sales Engineer for Dobil Laboratories, a nationally recognized award winning audiovisual systems integrator based in Pittsburgh, PA. With over 40 years in the industry, John specializes in creative solutions for audiovisual design and integration in higher education, corporate and house of worship applications.